Terms and Conditions
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Introduction
1.1 These Terms and Conditions govern your use of the paid Pension Tracing Service (“the Service”) provided by Pension Pie Limited, registered as a Limited Company in England and Wales under company number [Your Company Number] and with registered address at GAP GNX LTD, The Glades, Festival Way, Festival Park, Stoke On Trent, Staffordshire, ST1 5SQ.
1.2 By using the Service, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Service.
Service Description
2.1 The Service aims to assist individuals in tracing their unclaimed pensions and provide recommendations based on the information obtained.
2.2 The Service involves the collection and processing of personal information to facilitate the pension tracing process. We are committed to protecting your privacy and will handle your personal data in accordance with our Privacy Policy.
Payment and Fees
3.1 To access the Service, a nominal fee of £225 is payable.
3.2 Payment must be made through the secure payment facility provided on the Pension Pie website (www.pensionpie.com).
3.3 Once payment is received, our case handlers will initiate the pension tracing process.
Limitations of the Service
4.1 While we strive to provide accurate and comprehensive information, we cannot guarantee the availability, accuracy, or completeness of the pension data obtained.
4.2 Our Service is dependent on the responsiveness of third-party pension providers and employers, and delays or lack of cooperation from these parties may affect the tracing process.
4.3 The Service does not provide financial or investment advice. Any recommendations provided should be considered informational only. We strongly advise seeking regulated financial advice before making any pension-related decisions.
Report and Recommendations
5.1 Upon completion of the pension tracing process, we will provide a detailed report summarising the identified pension schemes, their current status, and any potential benefits.
5.2 The report will also include recommendations for next steps based on the information obtained. However, these recommendations are not intended as financial or legal advice, and you should seek professional advice before making any decisions based on the report.
Liability and Indemnity
6.1 Pension Pie Limited, its directors, employees, and agents shall not be liable for any loss, damage, or financial impact resulting from the use or inability to use the Service, including any reliance placed on the information provided.
6.2 You agree to indemnify and hold Pension Pie Limited, its directors, employees, and agents harmless from any claims, liabilities, damages, expenses, or losses arising from your use of the Service.
Termination
7.1 Pension Pie Limited reserves the right to terminate or suspend the Service at any time, without prior notice.
7.2 Upon termination, any fees paid are non-refundable, except where required by applicable law.
Governing Law and Jurisdiction
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Amendments
9.1 Pension Pie Limited reserves the right to modify or amend these Terms and Conditions at any time.
9.2 Any changes will be effective upon posting on www.pensionpie.com. It is your responsibility to regularly review these Terms and Conditions for updates or modifications.
9. Amendments
9.1 Pension Pie Limited reserves the right to modify or amend these Terms and Conditions at any time.
9.2 Any changes will be effective upon posting on www.pensionpie.com. It is your responsibility to regularly review these Terms and Conditions for updates or modifications.
